Privacy Policy

We believe you should always know what data we collect from you and how we use it, and that you should have meaningful control over both. We want to empower you to make the best decisions about the information that you share with us.

That’s the basic purpose of this Privacy Policy.

You should read this policy in full, but here are a few key things we hope you take away from it:

What information we collect from you

In General: We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you (“personal information”), such as your first and last name, telephone number and postal and email addresses.

How we use your information

We may use this information to contact you and may use your email address to send you email alerts. You will have the opportunity to opt-out of such alerts at any time.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

External links

If any part of these websites links you to other websites, those websites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

Visiting our website from outside the United States

If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.

We give you control through your settings to limit the data we collect from you and how we use it, and to control things like account security, marketing preferences, apps that can access your account.

In addition to the information you share with us, we use your messages, content you’ve read, Liked, or reshared, and other information to determine what topics you’re interested in, your age, the languages you speak, and other signals to show you more relevant content. We give you transparency into that information, and you can modify or correct it at any time.

If you have questions about this policy, how we collect or process your personal data, or anything else related to our privacy practices, we want to hear from you. You can contact us at any time.

Information You Share With Us

We require certain information to provide our services to you. For example, you must have an account in order to upload or share content on www.sellmyusedtesla.com or www.usedteslainventory.com. When you choose to share the information below with us, we collect and use it to operate our services.

1. Basic Account Information

You don’t have to create an account to use some of our service features, such as searching and viewing listings or watching video on the website. If you do choose to create an account, you must provide us with some personal data so that we can provide our services to you. On www.sellmyusedtesla.com and www.usedtelsainventory.com this includes your full name, a password, an email address, phone number, your address, your drivers license number.

We use Stripe for identity document verification. Stripe collects identity document images, facial images, ID numbers and addresses as well as information about the devices that connect to its services. Stripe shares this information with us and also uses this information to operate and improve the services it provides, including for fraud detection. You may also choose to allow Stripe to use your data to improve Stripe’s biometric verification technology. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.

2. Public Information

Most activity on www.sellyourusedtesla.com and www.usedteslainventory.com is public, including your cars details, selling price, your city and state location. Once you connect with a buyer or seller some of your personal information will be shared, which could include your physical address, your phone number, your email address, your drivers license number.

3. Contact Information and Address Books

We use your contact information, such as your email address or phone number, to authenticate your account and keep it - and our services - secure, and to help prevent spam, fraud, and abuse. We also use contact information to personalize our services, enable certain account features (for example, for login verification), and to send you information about our services. If you provide us with your phone number, you agree to receive text messages from www.sellmyusedtesla.com and www.usedteslainventory.com to that number as your country’s laws allow www.sellmyusedtelsa.com and www.usedteslainventory.com to also use your contact information to market deals to you as your country’s laws allow, and to help others find your account if your settings permit, including through third-party services and client applications. You can use your settings for email and mobile notifications to control notifications you receive from www.sellmyusedtesla.com and www.usedtelsainventory.com. You can also unsubscribe from a notification by following the instructions contained within the notification our in your account settings.

If you email us, we will keep the content of your message, your email address, and your contact information to respond to your request.

4. Direct Messages and Non-Public Communications

We provide certain features that let you communicate more privately or control who sees your content. For example, you can use Direct Messages to have non-public conversations on www.sellmyusedtesla.com and www.usedtelsainventory.com. When you communicate with others by sending or receiving Direct Messages, we will store and process your communications and information related to them. This includes link scanning for malicious content, link shortening to URLs, detection of spam and prohibited images, and review of reported issues. We also use information about whom you have communicated with and when (but not the content of those communications) to better understand the use of our services, to protect the safety and integrity of our platform, and to show more relevant content. We share the content of your Direct Messages with the people you’ve sent them to; we do not use them to serve you ads. Note that if you interact in a way that would ordinarily be public with www.sellmyusedtesla.com or www.usedteslainventory.com, for instance by liking or watching a listing, those interactions will be public. When you use features like Direct Messages to communicate, remember that recipients have their own copy of your communications on www.sellmyusedtesla.com and www.usedtelsainventory.com - even if you delete your copy of those messages from your account - which they may duplicate or store.

5. Payment Information

You may provide us with payment information, including your credit or debit card number, card expiration date, CVV code, bank account, SSN, and billing address, in order to make purchases or other offerings provided as part of our services. This information is always encrypted and subject to PCI standards and any SSN, Banking information is not stored but passed for verification to our banking partner, it is never stored by us.

6. Location Information

We require information about your signup and current location, which we get from signals such as your IP address or device settings, to securely and reliably set up and maintain your account and to provide our services to you.

Subject to your settings, we may collect, use, and store additional information about your location - such as your current precise position or places where you’ve previously used www.sellmyusedtesla.com or www.usedtelsainventory.com - to operate or personalize our services including with more relevant content like local trends, stories, deals, and suggestions for people to follow.

7. Links

In order to operate our services, we keep track of how you interact with links across our services. This includes links in emails we send you and links in messages that appear on other websites or mobile applications.

If you click on an external link or deal on our services, that vendor or website operator might figure out that you came from www.sellmyusedtesla.com or www.usedteslainventory.com, along with other information associated with the link you clicked such as characteristics of the audience it was intended to reach. They may also collect other personal data from you, such as cookie identifiers or your IP address.

8. Cookies

A cookie is a small piece of data that is stored on your computer or mobile device. Like many websites, we use cookies and similar technologies to collect additional website usage data and to operate our services. Cookies are not required for many parts of our services such as searching and looking at public profiles. Although most web browsers automatically accept cookies, many browsers’ settings can be set to decline cookies or alert you when a website is attempting to place a cookie on your computer. However, some of our services may not function properly if you disable cookies. When your browser or device allows it, we use both session cookies and persistent cookies to better understand how you interact with our services, to monitor aggregate usage patterns, and to personalize and otherwise operate our services such as by providing account security, personalizing the content we show you including ads, and remembering your language preferences. We do not support the Do Not Track browser option. You can learn more about how we use cookies and similar technologies here.

9. Log Data

We receive information when you view content on or otherwise interact with our services, which we refer to as “Log Data,” even if you have not created an account. For example, when you visit our websites, sign in to our services, interact with our email notifications, use your account to authenticate to a third-party service, or visit a third-party service, we may receive information about you. This Log Data includes information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information. We use Log Data to operate our services and ensure their secure, reliable, and robust performance. For example, we use Log Data to protect the security of accounts and to determine what content is popular on our services. We also use this data to improve the content we show you, including ads.

We use information you provide to us and data we receive, including Log Data and data from third parties, to make inferences like what topics you may be interested in, how old you are, and what languages you speak. This helps us better design our services for you and personalize the content we show you, including ads.

10. Personalizing Across Your Devices

When you log in to www.sellmyusedtesla.com or www.usedtelsainventory.com on a browser or device, we will associate that browser or device with your account for purposes such as authentication, security, and personalization. Subject to your settings, we may also associate your account with browsers or devices other than those you use to log into www.sellmyusedteslar.com or www.usedtelsainventory.com (or associate your logged-out device or browser with other browsers or devices). We do this to operate and personalize our services.

11. How You Control Additional Information We Receive

Your Personalization and data settings let you decide:

  • a) How we personalize your experience across devices
  • b) Whether we collect and use your precise location
  • c) Whether we personalize your experience based on where you’ve been
  • d) Whether we keep track of the websites where you see our content
12. Information We Share and Disclose

As noted above, www.sellmyusedtelsa.com and www.usedtelsainventory.com are designed to broadly and instantly disseminate the information you share through our services. In the limited circumstances where we disclose your private personal data, we do so subject to your control, because it’s necessary to operate our services, or because it’s required by law.

13. Sharing You Control

We share or disclose your personal data with your consent or at your direction, such as when you authorize a third-party web client or application to access your account or when you direct us to share your feedback with a business.

14. Service Providers

We engage service providers to perform functions and provide services to us in the United States and other countries. For example, we use a variety of third-party services to help operate our services, such as hosting and to help us understand the use of our services, such as Google Analytics. We may share your private personal data with such service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions.

15. Law, Harm, and the Public Interest

Notwithstanding anything to the contrary in this Privacy Policy or controls we may otherwise offer to you, we may preserve, use, or disclose your personal data if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to protect the safety or integrity of our platform, including to help prevent spam, abuse, or malicious actors on our services, or to explain why we have removed content or accounts from our services; to address fraud, security, or technical issues; or to protect our rights or property or the rights or property of those who use our services. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party, including a government’s, request to disclose your personal data.

16. Affiliates and Change of Ownership

In the event that we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your personal data may be sold or transferred as part of that transaction. This Privacy Policy will apply to your personal data as transferred to the new entity. We may also disclose personal data about you to our corporate affiliates in order to help operate our services and our affiliates’ services, including the delivery of ads.

17. Non-Personal Information

We share or disclose non-personal data, such as aggregated information like the total number of times people engaged with a Vendor, the number of people who clicked on a particular link or reviewed a merchant.

18. Managing Your Personal Information With Us

You control the personal data you share with us. You can access or rectify this data at any time. You can also deactivate your account. We also provide you tools to object, restrict, or withdraw consent where applicable for the use of data you have provided to www.sellmyusedtesla.com and www.usedtelsainventory.com. And we make the data you shared through our services portable and provide easy ways for you to contact us.

19. Accessing or Rectifying Your Personal Data

If you have registered an account on www.sellmysuedtesla.com or www.usedtelsainventory.com, we provide you with tools and account settings to access, correct, delete, or modify the personal data you provided to us and associated with your account. You can download certain account information.

20. Deletion

We keep Log Data for a maximum of 12 months. When deactivated, your www.sellmyusedtesla.com or www.usedtelsainventory.com account, including your name, username, and profile, will no longer be viewable on www.sellmyusedtesla.com or www.usedtelsainventory.com, App for iOS, and App for Android. For up to 30 days after deactivation, it is still possible to restore your account if it was accidentally or wrongfully deactivated.

Keep in mind that search engines and other third parties may still retain copies of your public information, like your profile information and public Tweets, even after you have deleted the information from our services or deactivated your account.

21. Object, Restrict, or Withdraw Consent

When you are logged into your account, you can manage your privacy settings and other account features here at any time.

22. Additional Information

Children and Our Services

Our services are not directed to children, and you may not use our services if you are under the age of 18. You must also be old enough to consent to the processing of your personal data in your country (in some countries we may allow your parent or guardian to do so on your behalf).

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our processing of your personal data and will always be at https://www.sellmyusedtesla.com/privacypolicy or www.usedteslainventory.com/privacypolicy. If we make a change to this policy that, in our sole discretion, is material, we will notify you via an update or email to the email address associated with your account. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.

23. Rights for California Residents

If you are a California resident, you have the right to request disclosure of the specific pieces of personal information that Sell My Used Tesla may have collected regarding you. California residents also have the right to request the deletion of personal information that Sell My Used Tesla may have collected regarding you.

In order to request a copy of personal information or to request deletion of personal information in relation to Sell My Used Tesla, California residents can forward verifiable consumer requests to Trabacus LLC through one of the following methods:

  • a) Emailing us at privacy@sellmyusedtesla.com
  • b) Calling Sell My Used Tesla at 1-800-519-0949.

Only you, or someone registered with the California Secretary of State in order to act upon your behalf, may make a verifiable consumer request. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for data access, transport, or deletion twice within a twelve-month period.

In order to submit a verifiable consumer request to Sell My Used Tesla, the request must both provide sufficient detail for Sell My Used Tesla to be able to appropriately ascertain your identity and give sufficient clarity for Sell My Used Tesla to understand the nature of the request. Sell My Used Tesla will determine the criteria for a verifiable consumer request based upon the nature of the request and account.

If you have submitted a verifiable consumer request to Sell My Used Tesla, Sell My Used Tesla will respond in a timely manner consistent with applicable law. If Sell My Used Tesla is unable to verify your request, or if Sell My Used Tesla is unable to ascertain that you are a California resident subject to the rights in this Section, Sell My Used Tesla will submit an appropriate response.